My passion toward hospitality has always lived in me. It just took a long time to reveal itself. - Sun-Hee Yoon
Sun-Hee Yoon
River Forest, IL • (708) 613-1841 • yoonsunhee1204@gmail.com
Hospitality Management Intern looking to utilize my interpersonal, problem-solving, organization management, and customer service skills in catering and event sales, and Food and Beverage operation positions that will allow me to assist to the highest quality services and products in a professionally run establishment.
Certification: Servsafe, TIPS
International Exchange Student to Australia and New Zealand, 2002
Studying ESL at Concordia University, Montreal, Canada, 2003-2005
RELEVANT COURSEWORK
Beverage Management
Catering Management
Hospitality Supervision
Dining Room Management
Hospitality Marketing
Food Sanitation & Safety
Food and Beverage Cost Control
Intro to the Hospitality Industry
Food Prep Essentials & Theory
WORK EXPERIENCE
Oak Park Country Club, River Grove, IL 2021
• Rotates through various departments to gain a keen understanding of F&B operations.
• Assists in providing exceptional service throughout all operations within the clubhouse including formal and casual dining rooms, banquets, halfway houses, and front desk.
• Rotate and assist in the following functionalities to include event setup, event operations, event clean-up, banquet server, a la carte server, halfway house operations, and administration.
• Contributes to the planning, implementation, and execution procedures for special Club events and catering functions.
Eye Level Learning Center, Morton Grove, IL 2017 – 2019
• Handled weekly schedules, monthly finance, and payroll, yearly budget planning
• Managed operations for a 10-hour 3 days a week learning center that provided high standard individualized education services to a high-end clientele
• Supervised 7 employees from a wide age group from High school junior to mid-40s.
• Directed the individualized care for 150 students from Pre-K to 10, follow-up service with an average of 15 students on a daily basis
• Created marketing materials and various promotion, increased the enrollment by 75%
• Consulted with potential clientele on the phone, in meetings, and promotional event area
• Attended monthly regional meetings and national conference
Vice Principal
EiE English Academy, Naju, South Korea 2014 - 2015
• Directed staffs meeting to ensure the goals and standards of the academy
• Consulted with clients about the programs and benefits, and within a year increased the revenue by 65%
• Instructed students to meet their academic goals
Village of River Forest 2021
Skinner North Classical School, Chicago, IL 2012 – Present
• Created an International Festival event to school-wide program and promoted in social media that has increased RSVP's and attendance at events
• Facilitate Korean Performing Art Organization to school cultural event and after school program
• Created literature group to upper middle school grade to engage literacy and conversational atmosphere
• Led group of 8 students into Lego Robotics regional competition 2 years in a row, scored highest table mission points
LANGUAGE: English, Korean, French
TECHNICAL: Proficient in Word, Excel, PowerPoint, Google Docs, and Social Media